What type of personal information does the Company collect?


Where you choose to provide personal details to us, we may collect the following personal information from you:

* your full name;

* your contact number and e-mail address;

* the reason for your contact, which may be an enquiry, a purchase, a request or enquiry on behalf of someone else, a customer service need, providing a comment, a job application, financial account information, such as credit/debit card number and other payment information; and/or

* where you “like” us or make posts on our pages on social networking websites.

This information will be collected primarily from you as information voluntarily provided to us.


How does the Company use information about you?


The Company may use information about you for purposes described in this Policy or as otherwise disclosed to you on our Site or with our services. For example, we may use information about you for the following purposes:

* to respond and/or deal with your request or enquiry;

* for internal record keeping;

* to contact you (directly, either by the Company or through a relevant partner or agent) by e-mail or phone for the above reasons;

* subject to your consent where required under applicable laws, to carry out direct marketing and/or e-mail marketing that you have requested;

* where necessary as part of any restructuring of the Company or sale ;

* to perform any contract the Company has with you; and

* for compliance with legal, regulatory and other good governance obligations.

This list is not intended to be exhaustive and may be updated from time to time as business needs and legal requirements dictate. Some of the personal information that the Company maintains will be kept in paper files, while other personal information will be included in computerised files and electronic databases as set out in more detail below.

In most cases, the information the Company processes about you is required to deal with your request, purchase or registration, or required by law, or is necessary for the exercise of the Company’s legitimate business interests and needs, in which case special care is taken to safeguard your rights and to ensure any such use is proportionate.


What choices does the Company offer you with regard to direct marketing?


The Company may wish to provide you with information about new products, services, promotions and offers, which may be of interest to you and may invite you to take part in market research or request feedback on our products and services and the Group’s products and services. This communication may occur by e-mail, telephone, post or SMS. We will obtain your consent and advise you of how to opt-out of receiving such communications where we are required to do so in accordance with applicable law.


What safeguards are in place to protect your personal information?


The Company takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorised access, disclosure or modification of personal information. While we take these reasonable efforts to safeguard your personal information, we cannot guarantee the security of any personal information you disclose online. You accept the inherent security implications of dealing online and will not hold us responsible for any breach of security unless such breach has been caused by the specific negligence of the Company, the Group or their agents.


Keeping you informed


We will keep your details on record until we have completely dealt with your request, enquiry or application and then for a reasonable period afterwards, in accordance with data protection and other applicable legislation.

The Company may keep your details on record for as long as is necessary for the purposes set out above and will then securely delete your details in accordance with the Act.


We will keep information about you for no longer than 60 days of receiving it.


Changes to the Privacy Policy


We keep this Policy under regular review. We may change this Policy from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. The date at the top of this Policy will be updated accordingly.


We encourage you to check the date of this Policy when you visit the Site for any updates or changes. We will notify you of any modified versions of this Policy that might materially affect the way we use or disclose your personal information.


By using our Site, submitting your personal information to us and/or registering an account, you consent to the use of your personal information as described in this Privacy Policy (as amended from time to time).


This Privacy Policy only extends to this Site and does not, therefore, extend to your use of, provision of data to and collection of data on any website not connected to us to which you may link by using the hypertext links within this website.


Contact/address details


If you have any questions about this Privacy Policy, please contact us at:


The Stage Door Hotel is a family run business which has established itself a well deserved reputation built from over 20 years of quality service.


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